Key Differences
Pets Best's waiting periods are generally shorter, review a sample policy for state specific waiting periods.
Trupanion’s reimbursement rate is fixed at 90%, and Pets Best‘s is configurable up to 90%.
Pets Best’s annual limit is configurable up to unlimited, and Trupanion’s is fixed at unlimited.
Pet Insurance Claims Comparison
The claims process can vary across pet insurance companies. Here’s a look at how claims work for Pets Best and Trupanion.
Pets Best Claims Details
Pets Best Insurance has an online portal where you can directly submit your claims. Alternatively, you can submit claims via fax, mail, or email with the invoice(s) within 180 days of treatment.
Direct deposit option for receiving reimbursements on eligible conditions
Convenient claim submission on desktop or mobile through a customer portal
Offers direct vet pay
Trupanion Claims Details
Trupanion offers Vet Direct Pay which means they can pay vet bills at checkout wherever it is accepted instead of you having to file a claim. In the case that you do have to file a traditional claim, you can submit them via fax, mail, or email with invoice(s) within 90 days of treatment.
Direct deposit option for receiving reimbursements
Convenient claim submission online
Offers direct vet pay at checkout
Our Pets Best vs. Trupanion Review
Pets Best and Trupanion offer robust coverage for accidents, illnesses, and various health issues like cancer and breed-specific conditions. Pets Best offers an optional wellness coverage add-on but Trupanion does not. As for coverage, Trupanion offers coverage that doesn’t have annual payout caps and both providers offer Direct Vet Pay.
You can configure the deductible of Trupanion’s plan, but the maximum annual limit and reimbursement rate are fixed. Pets Best offers options for annual deductibles, reimbursement rates, and annual limits. Overall, both providers offer competitive rates. The best way to understand which company has the best plan for your pet is by comparing quotes from both companies.